Frequently Asked Questions

Frequently asked questions

What is the Pop-Up Mesh Cat Tent?

It is a lightweight pop-up mesh tent designed to give cats a dedicated lounging space indoors or outdoors under supervision.

Does it need assembly?

The pop-up design is intended to open quickly without complicated assembly. Follow any product instructions supplied with your order.

Which colours are available?

The product listing offers Black, Pink and Blue. Availability may vary.

Can my cat use it outside?

Yes, when placed on a stable surface and used under continuous supervision. It is not a substitute for a secure enclosure, and pets should never be left unattended outdoors.

How can I track my order?

If tracking information is available for your shipment, we’ll share it using the contact details provided at checkout.

How do I ask about a return?

Email pawnest.store@outlook.com with your order number before sending an item back. See our Returns & Refunds page for details.

How do I contact PawNest?

Email pawnest.store@outlook.com.